Integrated facilities management across North America, one partner for every service.
Axiom is the integrated facilities management arm of the Simple Service group. Every facility service your site needs — janitorial, pest, floor care, exterior, landscaping, decom, restoration, specialty trades — under one contract, one invoice, one dedicated account manager.
You are managing 12 vendors to keep one facility running.
Janitorial. Pest. Floor care. Exterior. Snow. Windows. Specialty cleans. Decom. Restoration. Twelve contracts, twelve COIs, twelve invoices, twelve escalation paths. Procurement has approved nobody. You are the one holding it all together.
One contract covers every service. One AM runs the relationship.
Axiom operates the full Simple Service group portfolio under a single integrated contract. You get specialists behind every service line and one accountable partner running the whole relationship.
See how it works →Every Facility Service Your Site Needs
Axiom operates the Simple Service group's full portfolio of facility divisions under a single integrated contract. You get specialists in every trade and one accountable partner running the relationship.
Integrated Facility Contract
Single MSA covering every facility service your site needs. One invoice, one AM.
Vendor Consolidation Audit
Complimentary audit of your current facility vendor mix with consolidation modeling.
Janitorial (via Simple Service)
Daily and recurring commercial cleaning across every facility type.
Specialty Trade Coordination
Pest, floor care, HVAC coordination, kitchen exhaust, disinfection — all under one contract.
Emergency Response (4-hour SLA)
Water events, biohazard, urgent cleans, security lockout cleanup — 24/7 within 4 hours.
Project Services
Decommissioning, moves, restoration, major cleans — handled on-call under your retainer.
Compliance & Reporting
COIs, WSIB/CNESST, WHMIS, COR, ISNetworld tracking. Single compliance file for procurement.
Dedicated Account Management
Named AM, monthly reporting, quarterly business reviews, annual contract reviews.
Axiom Across Canadian Enterprise Sites
Six Operational Pillars Behind Every Axiom Contract
One MSA, Every Service
Janitorial, pest, floor care, HVAC coordination, exterior, landscaping, snow, decom, restoration, specialty trades — one contract.
One Consolidated Invoice
Every service across every site, one monthly invoice itemized by service line and location.
Dedicated Account Manager
Named AM owns the relationship, coordinates specialists, runs QBRs, handles escalations.
4-Hour Emergency SLA
Urgent cleans, biohazard, water events, decontamination — 4-hour response in core metros, 24/7, written into the SLA.
Compliance Consolidated
One set of COIs, WSIB/CNESST, WHMIS, COR, ISNetworld, Avetta, ComplyWorks covering every service line.
Transparent Dashboard
Read-only dashboard access: jobs, photo QA, invoices, COIs, SLA metrics. Transparency without phone calls.
Five Steps. From RFP to QBR.
Site Assessment
AM walks every site. Inventories current facility vendor mix, scope of work, SLA expectations, compliance requirements.
Scope Design
Integrated scope written across every service line. Tier selection (Core / Plus / Total Facility). Transition plan from existing vendors.
Contract
Single MSA with scope riders per service line. CPI+1% annual escalator. 2-3 year term. Signed once, covers everything.
Transition
Phased takeover from existing vendors with zero service gap. Crew onboarding, site-specific safety briefs, compliance documentation.
Operate + Review
Daily operations, monthly reporting, quarterly business review, annual contract review. Continuous optimization.
4-Level Escalation Framework
Scope gap, crew issue, SLA miss — here is exactly what happens, and how fast.
Immediate corrective action within the affected division
Cross-division review, scope adjustment, client communication
Contract review, written corrective plan, adjuster/risk liaison if applicable
Direct executive escalation with written action plan and credit if warranted
Six Commitments That Protect Your Facility
Single Consolidated Contract
One MSA covering every service line. CPI+1% annual escalator. 2-3 year term with auto-renewal.
One Invoice Per Month
Every service across every site, consolidated. AP processes one invoice instead of twelve.
Named Account Manager
Dedicated AM with direct phone, email and escalation authority. No dispatch line.
4-Hour Emergency SLA
Written SLA, not a promise. Core metros, 24/7/365.
Compliance Infrastructure
COIs, safety training, certifications tracked centrally. Procurement verifies once.
Transparent Reporting
Monthly service report. Quarterly business review. Real-time dashboard access for your team.
Real Results at Enterprise Scale
Rail operations client had 11 separate facility service vendors across 4 yards — 11 invoices, 11 COIs, quarterly compliance chaos.
Single Axiom integrated contract covering janitorial, decom, pest, exterior, rail car wash, and emergency response. One AM, one invoice.
Property management firm with 22 commercial buildings spent 18% of gross rents on facility services across 9+ vendor relationships.
Consolidated to Axiom integrated contract. Coordination overhead removed, volume discounts passed through, 5-point margin recovered.
Facility Director spent 45 hours/week coordinating vendors instead of doing facility strategy. Burnout was imminent.
Axiom integrated contract absorbed vendor coordination. FM Director now spends under 5 hours/week on vendor management.
Trusted by Enterprise Facility Buyers
One account manager, one invoice. I do facility strategy again. I am not project-managing cleaners any more.
Procurement signed off on the consolidated MSA in two weeks. That has never happened to us on a vendor change.
The dashboard access is what sold it internally. My facility team can see every job without calling anyone.
Three Cities. One Standard.
1140 Boul. de la Carrière, Laval, QC H7N 5J6
120 Adelaide St W, Toronto, ON M5H 1T1
1090 W Georgia St, Vancouver, BC V6E 3V7
Plus 32 surrounding areas including Laval, Mississauga, Burnaby and more.
Frequently Asked Questions
What does "integrated facilities management" mean in practice?+
You sign one contract with Axiom covering every facility service your site needs — janitorial, pest, floor care, HVAC coordination, exterior, landscaping, snow, decommissioning, restoration, specialty trades. You get one invoice per month, one account manager, one SLA, one compliance file. Axiom coordinates the specialists behind the scenes; you never see the complexity.
How is this different from just hiring a cleaning company?+
A cleaning company cleans. An integrated FM partner owns the full scope of keeping your facility operational. When the pest control visit is due, we dispatch it. When the floor stripping cycle hits, we schedule it. When a water event happens at 2am, we respond and restore. You do not manage 7 vendors — you have one partner.
Do you use subcontractors?+
Yes, for specialized trades. In-house Simple Service crews handle all general labor and day-to-day facility work. Vetted specialty subcontractors — all with signed MSAs, current COIs, and compliance on file — handle work that requires specific trade licensing (pest application, hazmat, specialty flooring, HVAC, electrical, etc.). Axiom remains the single accountable party on your contract.
What's the typical contract term?+
Two to three years for integrated facilities contracts, with automatic one-year renewals and a CPI+1% annual escalator. Shorter terms (12 months) available for single-service accounts transitioning into integrated. Longer terms (5 years) available for larger portfolios with negotiated discounts.
How does pricing compare to keeping separate vendors?+
Consolidated contracts typically save 8-15% vs the same scope distributed across multiple vendors, driven by coordination overhead removed, volume rate-card discounts unlocked, and administrative time reduced on your side. We model the savings specifically for your site during the scoping process — no fabricated claims.
What if one service line isn't working?+
Your account manager is accountable. We replace the crew, escalate to the division director, renegotiate the SOW, or adjust the scope — but the contract stays intact and your other service lines are unaffected. You never lose services while fixing one.
Can you bid on public sector and industrial RFPs?+
Yes. We maintain active registrations on MERX, SEAO, BC Bid, Biddingo, ISNetworld, Avetta, and ComplyWorks. COR certified. $10M general liability plus service-specific coverage. We respond to integrated facilities RFPs across public-sector (federal, provincial, municipal, transit), institutional (healthcare, education), and enterprise industrial (rail, manufacturing, logistics).
Standards We Operate Under
An Integrated FM Company Built From Actual Operators.
Axiom is the integrated facilities management arm of the Simple Service group. We operate every service your site needs — under one contract, one invoice, one dedicated account manager — by coordinating a family of specialist divisions behind a single customer relationship.
The divisions are real. The coordination is real. The accountability sits in one place: your AM.
Learn more about Axiom →Read our blog →Ready to Consolidate Your Facility Vendors? Let's Build Your Contract.
Tell us about your sites. An Axiom account director will walk your facilities, audit your current vendor mix, scope an integrated contract, and respond within one business day. Free vendor-consolidation assessment for portfolios of 3+ sites.